WhatsApp reroutes servers, slowing service in Pakistan

WhatsApp has shifted its session servers, previously routed through Pakistan, outside the country, causing delays for users.

A document from the Pakistan Telecommunication Authority (PTA) revealed that the relocation occurred during recent internet disruptions. The servers, which acted as content delivery networks (CDNs), were moved abroad, impacting WhatsApp’s service delivery and causing communication difficulties for users.

Despite this, PTA reported improvements in fixed-line and mobile internet services nationwide. Over the past month, fixed-line services improved by two tiers, placing Pakistan 139th globally in fixed-line internet speed. Mobile networks improved by three tiers, with the country now ranked 97th globally for mobile internet speed.

However, sluggish internet remains a concern for users and businesses. Many face challenges downloading media on WhatsApp and struggle with intermittent connectivity. Limited access to virtual private networks (VPNs) has further compounded these issues, restricting access to platforms like X, formerly Twitter.

Frequent internet shutdowns continue to harm Pakistan’s economy, particularly its freelance and business sectors that depend on stable connections. Protests and election-related activities have seen the most severe disruptions, with authorities citing "technical glitches."

Industry experts have also linked these disruptions to government tests of internet filtering systems, often leading to slow speeds and service interruptions. The overall impact remains a pressing concern for Pakistan's digital economy.