A Peshawar consumer court ordered Khaadi to refund a Rs30 shopping bag charge and pay Rs25,000 after a customer challenged the fee.
The case was filed by Shafaq Aamir, a Peshawar resident who bought Rs7,000 worth of clothing from a Khaadi outlet on Dec. 20, 2025.
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A consumer court in Peshawar has ordered Pakistani fashion retailer Khaadi to refund a Rs30 shopping bag charge and pay Rs25,000 in compensation to a customer who challenged the fee, ruling the charge amounted to an unfair trade practice.
The Consumer Protection Court said the branded bag promoted Khaadi's business while its cost was passed on to the customer. Judge Nasrullah Khan Gandapur ruled this violated the Khyber Pakhtunkhwa Consumers Protection Act, 1997, which bars unfair trade practices. The two-page order was issued Wednesday.
The case was filed by Shafaq Aamir, a Peshawar resident who bought Rs7,000 worth of clothing from a Khaadi outlet on Dec. 20, 2025. The retailer additionally charged her Rs30 for a shopping bag carrying the company's promotional logo, according to the judgment.
Khaadi did not dispute the sale or the extra charge. It argued instead that it was not required to provide the bag free of cost and that customers could choose whether to buy one, an argument the court rejected.
The court directed Khaadi to refund Aamir the Rs30 bag charge and pay her Rs25,000 in compensation. It also fined the company a separate Rs25,000, payable to the government.
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