
The new platform Ma'ashi is using Generative AI to support its interactive operations.
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- Ma'ashi is the new UAE's General Pension and Social Security Authority (GPSSA) platform.
- It aims to offer timely and user-friendly digital solutions to stakeholders.
- GPSSA is utilizing generative AI to automate customer services and improve efficiency.
The UAE's General Pension and Social Security Authority (GPSSA) has launched a new digital pension platform called Ma'ashi, which is now operational for its users, WAM reported.
The new platform comes as part of GPSSA's contribution to the 2022 UAE performance agreements for federal entities to facilitate services to employers, insured Emiratis, pensioners and beneficiaries.
Launching the Ma’ashi digital platform
You can log on to the platform via the following linkhttps://t.co/kic3SzIAwq#معاشات_الإمارات #uaepension #معاشي #التحول_الرقمي #منصة_معاشي #Maashi #MaashiPlatform #DigitalTransformation pic.twitter.com/l9EDjOPvjt
— هيئة المعاشات (@GPSSAAE) October 28, 2024
Utilizing Technology
GPSSA is also utilizing newest technological advancments to support its operations, including a generative AI chatbot, which facilitates the automation of customer happiness services and other interactive services, which supports the efficiency and speed of services.
Ma'ashi platforms aims to redesign services and offer timely and user-friendly digital solutions, while fulfilling the UAE Pension Authority’s strategy to offer customers proactive solutions.
Enhanced services by Ma'ashi
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